At slot my, your privacy is more than a legal obligation — it is a responsibility we take genuinely to heart. This policy clearly sets out how we collect, use, store, and protect your personal data.
Six core principles that guide how slot my handles every Malaysian player's personal data with the utmost care and integrity.
All data handling practices slot my fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and ensure that all processing is lawful, fair, and transparent at all times.
PDPA 2010All personal data and financial transactions transmitted to and from the platform slot my is protected by banking-grade 256-bit SSL encryption. Your information is kept safe from unauthorised access.
Top-Level Securityslot my has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely for the operation of our platform.
Privacy GuaranteedYou have the full right to access, correct, transfer, or request the deletion of your personal data stored at slot my. Simply submit your request to our privacy team and we will respond within 21 days.
Your Full RightsYour personal data is retained only for as long as necessary for the stated purposes or as required by Malaysian law. slot my enforces a strict data deletion policy once data is no longer required.
Limited RetentionIn the event of any security breach that affects your data, slot my is committed to notifying you and the relevant authorities in Malaysia within the timeframe prescribed by law.
Full TransparencyThis Privacy Policy ("Policy") is published by slot my ("we", "platform") to explain our privacy practices and policies regarding the collection, use, storage, disclosure, and protection of personal data belonging to users ("you") of the slotmy.biz platform and all related services.
This policy covers all users of the platform slot my includes registered members, general visitors, and applicants currently going through the registration process. It applies to all devices used to access our platform — whether a laptop, Android smartphone, iPhone, tablet, or any other device.
Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy slot my, which constitutes the entire agreement between you and us.
By using the platform slot my, registering an account, or making any transaction on our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please contact us to close your account and discontinue use of our services.
slot my collects various types of personal data depending on how you interact with our platform. The following are the categories of data we process:
| Data Category | Specific Examples | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number (last digits only), e-wallets (TnG, GrabPay, Boost) | Mandatory |
| Transaction Data | Deposit, withdrawal, betting, winnings, and losses history | Auto-generated |
| Technical Data | IP address, browser type, operating system, device ID | Auto-generated |
| Behavioural Data | Games played, session duration, betting patterns | Optional |
| Communications Data | Support chat records, emails sent to us | Specific circumstances |
slot my never stores your full credit or debit card number, PIN, or banking password. All financial transactions are processed through registered, secure payment gateways.
slot my uses your personal data solely for the following purposes. We will not use your data for any other purpose without first obtaining your consent:
You can withdraw your consent to receive marketing communications at any time by contacting us or through your slot my account settings, with no negative impact on our core services to you.
slot my processes your personal data on the basis of one or more lawful grounds recognised under Malaysia's Personal Data Protection Act 2010 (PDPA):
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.
slot my does not sell or trade your personal data. However, we may share your personal data with the following categories of third parties under limited and controlled circumstances:
All third parties that receive personal data from slot my are bound by strict data processing agreements and must comply with Malaysia's PDPA. They are only permitted to process your data in accordance with our specific instructions.
International Data Transfers: If your data is transferred outside Malaysia, slot my ensures the receiving country upholds a level of protection equivalent to Malaysia's PDPA through appropriate contractual agreements.
slot my implements multiple layers of technical and organisational security to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
While we take every reasonable measure to protect your data, no system can guarantee absolute 100% security. If you suspect any suspicious activity on your slot my account, please contact us immediately at support@slotmy.biz.
slot my retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required under applicable Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Service operations |
| Financial Transaction Data | 7 years after the transaction | AMLA & tax requirements |
| KYC / Identity Records | 5 years after account closure | Legal compliance |
| Support Communication Logs | 2 years | Service references |
| Marketing Data (with consent) | Until consent is withdrawn | Based on consent |
| Technical Data & Logs | 90 days | Security & debugging |
Upon expiry of the applicable retention period, slot my will securely delete or anonymise your personal data using methods that ensure the data cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to the personal data held by slot my:
To exercise any of the above rights, submit a written request to privacy@slotmy.biz stating the right you wish to exercise and the information required to verify your identity. slot my will respond within 21 working days.
Please note that certain rights may not be fully honoured where doing so would conflict with slot my's legal obligations, such as the requirement to retain financial records under Malaysian law.
slot my uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and the controls available to you:
You can manage cookies through your browser settings at any time. However, disabling mandatory cookies may affect the functionality of the platform slot my.
Platform slot my may contain links or integrations to third-party websites or services. This Privacy Policy applies solely to the slot my platform and does not cover any third-party websites you may visit through links on our platform.
We encourage you to read the privacy policy of every website you visit. slot my is not responsible for the privacy practices of any third-party websites or services that are outside our control.
slot my is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected without valid parental or guardian consent, we will delete that data immediately and close the associated account.
If you believe a child has registered on slot my or has provided us with their personal data, please contact us immediately at privacy@slotmy.biz so we can take prompt action.
slot my has appointed a Data Protection Officer responsible for ensuring compliance with our privacy policy. You may contact them directly:
If you are dissatisfied with how slot my handling your privacy complaints, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body under the Ministry of Communications and Digital.
We have explained in full transparency how slot my protects your privacy. Register with confidence today and enjoy over 1,500 online casino games with a trusted community of Malaysian players!
Aged 18 and above only. Subject to Terms & Conditions. Play responsibly.